Audio Response Guide

The number to call:
Local - 227-9419
Toll Free 1-877-TRI-TOWN
(1-877-874-8696)

If you have not called the Audio Response system since June 1, 2002, the menu has changed. On your first call, you will be prompted through a series of steps to establish a new pin number. You will need to know your Account number and your Social Security number. Once your pin is established, you can proceed to the menu options below. On your next call, you will need only your account number and your pin.

Page Table of Contents

Option 1. Account Balance and History

1. Current Balances
  1. Savings balance
  2. Share Draft Balance
  3. Line of Credit Loan Balance
  4. Balance for any account
  5. List all loans
2. History of Deposits
(History available from June 1, 2002)
  1. Direct Deposit – Savings
  2. All Deposits – Savings
  3. Direct Deposit – Share Draft
  4. All Deposits – Share Draft
  5. All Deposits – Any Account
3. History of Withdrawals
(History available from June 1, 2002)
  1. Withdrawal – Share Draft
  2. ATM Withdrawal – Savings
  3. ATM Withdrawal – Share Draft
  4. ACH Withdrawal – Savings
  5. ACH Withdrawal – Share Draft
  6. All Withdrawals – Any Account
4. Year to Date Dividends & Interest
  1. Year to Date Dividends – Savings
  2. Year to Date Dividends – Share Draft
  3. Year to Date Interest - Line of Credit Loan
  4. Year to Date Dividend/Interest – Any Account or Loan
5. Cleared Draft Inquiry
(History available from June 1, 2002)
  1. Share Draft Withdrawals
  2. Single Cleared Draft
6. List All Loans

Option 2. Perform Transfers and Withdrawals

1. Perform Transfers
  1. Savings to Share Draft
  2. Share Draft to Savings
  3. Line of Credit Advance to Draft
  4. Transfers Between Accounts
  5. Transfers to a Different Account Number
2. Perform Check Withdrawals
  1. Check Withdrawal – Savings
  2. Check Withdrawal – Share Draft
  3. Check Withdrawal – Any Account

Option 3. Calculate Loan Payment

Option 4. Special Services

  1. Change Pin
  2. Change Account
  3. List all Loans

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